Shipping & Return

Jax and Debb will gladly refund any unworn, unwashed, or defective merchandise with the original tags still attached within 14 days of delivery date. The customer is responsible for contacting Jax and Debb at support@jaxanddebb.com to receive a return authorization number within 7 days of delivery. Returns will not be processed without RA number. Kindly note: All sale items are final sale only and cannot be returned for a refund. Customers are responsible for all shipping when making a return. You may use the same box to make the return. Jax and Debb strongly suggests using a traceable or insured shipping method in case the package is lost or damaged in transit. A refund will be issued within 10 days of delivery to Jax and Debb. Refunds will be issued to the same credit card that was used to make the purchase. Please allow 1 or 2 billing cycles to reflect the return on your statement. You will receive an email confirmation after your order has been placed. Orders will ship within 2 business days.

Once the order has shipped you will receive a second email with tracking information and an estimated arrival date. Please note that due to a possible credit card verification, your order may be subject to a delayed shipping date. The tracking information sent you is an estimation and will not be guaranteed by Jax and Debb.

 

Ground Shipping- $10
3 day Shipping-$35
Overnight- $75